Customer service scope:

Service concept: leading technology, quality assurance, five-star service

Technical Consultation:

With the popularization and use of plasma technology, day by day to meet the requirements of higher product quality, and in line with the concept of green environmental protection development; the company is willing to plasma development of professional technology and customer product process combined to provide more excellent products and services for the use of customers.

1. What is plasma. 

2. Principle of plasma generation and treatment process:

3. Application of plasma:

4. Advantages of plasma treatment:

Program Planning:

Plasma principle and technology has been widely used in leading enterprises in various industries, the company not only provides standard series of equipment, for different industries and products, combined with ergonomics and automation technology, specifically tailored to meet the customer's process and capacity needs of the special plasma equipment.

Process:

Customer demand input ------ program planning ------ customer communication ------3Design

Equipment Sales:

The company retains a number of standard prototype within the company, designed to provide customers with free sample processing, or customer site trial, after the customer real experience of practicality and processing results, according to the customer's products and processes, professional and technical personnel to support customers in the selection of equipment models. For non-standard special needs of customers, technical personnel to communicate and enter the program planning and design process. The company has always insisted on providing customers with cost-effective equipment, and attentive service to meet the growing quality and business needs of customers.

Equipment Rental:

The company also provides equipment rental services, so that more customers can realize the application of plasma equipment in a short time with less expenditure, or to cope with the phased capacity growth needs.

OEM processing:

The company provides regional customers with product plasma OEM processing services, with professional operators and standard operating procedures, as well as strict quality management system to ensure product quality and stability.

After-sales service: (assessment indicators: fast, efficient, customer satisfaction)

1. equipment installation and commissioning: free of charge for the user to provide door-to-door installation and commissioning services to ensure the normal operation of the equipment

2. Warranty period: provide users with one-year warranty service, free on-site maintenance during the warranty period.

3. training: equipment installation is completed, by the technical staff for the customer operator and equipment maintenance personnel for the operation of the equipment, maintenance and repair and maintenance of free training

4. technical support: provide customers with free technical consulting services for the use of equipment, new technology development, process abnormalities, by professional and technical personnel to carry out timely and efficient communication and support, to the successful resolution of customer problems.

5. When the customer's production capacity is rapidly increased, we can provide OEM support, or prioritize the provision of spare equipment on-site counterparts.